Do you have Wi-Fi in the hotel?
Certainly. Wi-Fi is available throughout the hotel, both in the rooms and in the common areas. The service is free; simply ask for the password at the reception.
What are the Check-in and Check-out times?
Check-in on the day of arrival is at 2:00 PM.
If your room was not occupied the night before your arrival, it will be ready for you from the early hours of the morning.
Otherwise, we will prepare it for you as soon as possible.
On the day of departure, rooms must be vacated by 10:00 AM.
If I arrive early in the morning, can I leave my luggage at the hotel and go to the beach?
Certainly! You can access your room upon your return from the beach.
Where can I leave my luggage after check-out?
We offer a space where guests can store their luggage after check-out and enjoy the last few hours of sunshine before returning home.
If you wish, on the day of departure, you can leave your luggage at our front desk for safekeeping until your departure time.
Where can I park my car?
We offer several paid parking options for your car:
- Covered multi-storey parking space 200 meters away. Unattended (available for booking until full) Reserved from 2:00 PM on the day of arrival until 10:00 AM on the day of departure. Ideal for those who desire full autonomy. Opening hours: 00:00 – 24:00
- Outdoor parking space in the hotel lot Unattended (available for booking until full) Reserved from 2:00 PM on the day of arrival until 10:00 AM on the day of departure. Opening hours: 08:00 – 22:00
What time do you close at night?
The hotel is always open: 24 hours a day.
I received the email with your offer, how do I book?
First, choose the type of room you prefer, then click on “BOOK THIS OFFER”.
If the room is available, we will send you another email with the deposit payment details.
If you’d like to speak with us, call 0541-644644.
How can I pay for my stay?
The stay can be paid with:
Cash: up to the limit set by law.
Credit/Debit Cards: we accept Visa, Mastercard, Cartasì, Maestro.
Bank Transfer: from the guest’s account. In case of payment by bank transfer, please check with the Reception and make the transfer at the beginning of your stay (the transfer must arrive 5 days before departure) and then settle any extras later with one of the other accepted methods.
The hotel reserves the right to request a deposit upon arrival (which will be refunded upon departure) via pre-authorization on a credit card or in cash. The pre-authorization is a temporary hold of an amount and does not involve any withdrawal. The available credit limit on the card will be reduced by the amount of the pre-authorization until cancellation.
What happens if I leave earlier than planned?
At the discretion of the management, in case of early departure, up to 3 nights will be charged as a penalty.
What happens if I don't consume my meals?
Unused meals are not refunded, but upon request, they can be replaced with a packed lunch.
Are there non-smoking rooms?
All of our rooms are “non-smoking”. Smoking is only allowed on the balcony.
Are the rooms accessible for people with disabilities?
All floors and common areas of the hotel are served by an elevator.
We do not have specific rooms with bathrooms and showers for people with disabilities. We recommend calling us to check for any specific needs.
Are connecting rooms available?
Yes, we have “Comfort Double” rooms that have the possibility to close off a common corridor. These are two independent double rooms, each with its own facilities and balcony. They are highly appreciated by our guests.
What type of flooring do the rooms have?
The hotel has rooms with ceramic flooring or synthetic wood-effect flooring. The carpet has been removed from all rooms. If you have any specific requirements, please contact the reception before confirming your booking.
Is there a bike service available?
Yes, bicycles are available free of charge and subject to availability.
They cannot be reserved. Before use, you need to ask for the keys at the reception.
Is there a laundry service available?
Yes, an external laundry service is available for a fee.
Do you also have strollers available?
Certainly, they are available all day long.
We have a small child, do you offer services for children?
Hotel 2000 is a RiccioneFamilyHotel specialized for families with children.
What are the meal times?
Breakfast is served from 07:45 AM to 10:00 AM.
Lunch is served from 01:00 PM in the restaurant on the raised floor.
Dinner is served from 07:30 PM in the restaurant on the raised floor.
What type of service does the restaurant offer?
Table service by the waiters.
Both at lunch and dinner, the menu includes three first courses and three main courses to choose from, always including a fish and a meat dish.
The salad, vegetable, antipasti, and pizza buffet is available every day.
How do you handle allergies/intolerances?
We pay great attention to the needs of our guests, both adults and children, but we cannot guarantee the absence of cross-contamination as we do not have certified separate kitchens dedicated to managing severe intolerances or allergies.
It will be sufficient to inform us of your intolerances at the time of the request for a quote along with your specific needs for the stay. As far as possible, the chef and his staff will make adjustments to the proposed dishes to allow you to enjoy every meal while ensuring the taste and quality of the products.
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